Call us 24/7 +60 16-845 8455 / +60 19-822 3377

PAYMENT

Full payment must be made 14 DAYS prior to the arrival of clients. Failure to comply with this condition may result in the cancellation of reservations with respective suppliers without prior notice.

BANK DETAILS:

BANK NAME: PUBLIC BANK BERHAD

BANK ADDRESS: DONGGONGON, PENAMPANG, SABAH (Lot A5-A6, Jalan Tapikong, Donggongon New Township, 89500 Penampang, Sabah)

TEL NO: (+6) 088 722780

ACCOUNT NAME: BORNEO BEYOND ADVENTURE SDN BHD

ACCOUNT NO: 3214 075300

SWIFT CODE: PBBEMYKL

DEPOSIT

In certain circumstances, especially when hotels are running full or during peak season, hotels will require an advnace deposit payment to secure reservations. Such deposits are usually required upon confirmation of rooms.

CANCELLATION

Hotels, carries, restaurants, contractors or any other companies related to travel services may charge a cancellation fee depending on circumstances. If any cancellation charges apply, these charges will be billed to you. BORNEO BEYOND ADVENTURE cannot be held responsible for cancellation charges due to unforeseen circumstances. Booking cancelled less than 14 working days before the date commencement subject to 50% cancellation fee, booking cancelled less than 7 working days before the date commencement subject to 100% cancellation fee.

VOUCHERS

All vouchers address to BORNEO BEYOND ADVENTURE SDN BHD

CHILD POLICY

Unless otherwise indicated, child age 3-11 is generally 70% of the ADULT rate. In any tour package that includes accommodation, it is based on the child sharing one twin room with two adults. If adult, the full adult will apply. An extra bed for child may incur a surcharge.

REFUND

After commencement of tour, NO REFUND (in full or part) shall be given for services included in the itinerary that are not utilized.

LIABILITY

BORNEO BEYOND ADVENTURE SDN BHD acts only as an Agent for carriers, transportation companies, hotels and other irregularities caused by or arising from circumstances beyond its control. For the safety and comfort of your clients, BORNEO BEYOND ADVENTURE SDN BHD reserved the right to amend the itinerary with or without prior notice at its absolute discretion.

RIGHT OF WAIVER

All terms & conditions given herein are subject to changes with or without prior notice.

BORNEO BEYOND ADVENTURE SDN BHD (Company No: 1053209-M)

KPL: 7916 2nd Floor, Unit C24-2, Block C, Millennium Centre, Jalan Lintas, Kepayan 88200 Penampang, Kota Kinabalu, Sabah, Malaysia

Tel: (+6) 088 267337

Hotline: (+6) 016 84584855 / (+6) 019 8223377

Website: www.borneobeyondadventure.com

Email: info@borneobeyondadventure.com